Sustainable repurposing for the hospitality industry

TKHS ( Turn Key Hospitality Services) has become synonymous with customised logistics for the hospitality industry. Innovation Hong Kong managed to catch up with its Founder & Executive Director, Samuel Wilson recently during his hectic travel schedule to learn more.

TKHS leads the market in tailor made logistics services for the hospitality industry. The company’s primary line of business is in supporting developers with managing the end to end logistics of bringing in building materials – especially interior items such as furniture, fixtures and equipment (FF&E) as well as operating supplies & equipment (OS&E). From the moment such items are procured, TKHS manages the complex supply chain encompassing domestic and international freight arrangements, customs clearance arrangements, warehousing, delivery to site and also a complete onsite installation service. TKHS bridges the gap between manufacturers’ production schedules and the hotel’s site readiness schedule to ensure the right materials arrive at the right time to hit the completion timeline.

Currently TKHS is overseeing projects in Macau, Philippines, Malaysia, Singapore, Hong Kong, South Korea, Vietnam, USA, Cyprus and Australia. The company is headquartered in Hong Kong and Samuel is driving the day to day operations. All operations are conducted in accordance with its ISO 9001:2015 accreditation.


Sustainable hotel refurbishments


“The company continues to develop an innovative range of services to support the industry,” Samuel stated.” The latest is its sustainable refurbishment logistics service- a service to support during the renovation, refurbishment or remodelling of properties. For these projects, TKHS go in and removes existing FF&E and OS&E items as well as items such as kitchen equipment and provides a range of sustainable and environmentally friendly disposal options,” he said.

” The most environmentally friendly and preferred option is repurposing – where feasible items are repurposed to developing countries- primarily the Philippines- for reuse,” he explained. With environmental issues becoming a global business concern and, increasing pressure on hotel operators to become more environmentally friendly, TKHS is experiencing strong demand for this service. The service also complements it’s core logistics management business.

“Where it is not financially viable to reposition items for reuse, items are recycled. An example of this is the company’s mattress recycling program in which the metal coils are removed from mattresses and recycled, thus reducing waste,” Samuel continued.

Another option which is growing in popularity is a charitable initiative – items such as used bed linens and towels are donated to people in need in developing countries- primarily the Philippines and delivered to orphanages and old people’s homes.

TKHS’s client base includes the world’s largest hotel operator, Marriott group, as well as the Accor group and other large scale integrated resort operators such as Melco, MGM, Las Vegas Sands, etc. The company has major operations in the Philippines working on domestic projects. The resources mobilised  enable it to provide its sustainable repurposing and charitable initiatives. Properties which have made use of TKHS’s sustainable refurbishment services include Raffles Singapore, Venetian Macau and Grand Lapa Macau to name a few.