Ping An introduces instant clinic


Ping An Healthcare and Technology Company Limited (Ping An Good Doctor) introduced its Instant Clinic, an AI powered medical device that enables enquiries online at the recent PharmCham in Shanghai on April 11, 2018.


The Instant Clinic incorporates numerous AI technologies. When the user clicks on the screen it triggers a voice inquiry to an AI doctor, who, after identifying the medical history of the inquiring patient [using AI technology], will automatically refer the inquiry to a live doctor in a corresponding department for diagnosis and treatment based on that medical history. The AI doctor effectively serves as the assistant to the live doctor and increases the inquiry efficiency.




If Ping An Healthcare and Technology Company Limited’s Instant Clinic is widely adopted – like a vending machine, users can make inquiries and buy medicine whenever and wherever they want, a situation where the under supply of medical services could be alleviated as a result. The Instant Clinic can be used in numerous venues like offices, malls and airports to provide more people with 24/7 “onsite inquiry and medicine purchase” services.


Analysts said that Ping An Good Doctor’s “instant clinic” is the key to completing the whole chain of pharmaceutical e-commerce both online and office, as it employs big data, AI and other cutting-edge technologies to upgrade and transform the drug circulation and sales process and increase the in-depth integration between them.



SOURCE Ping An Healthcare and Technology Company Limited